Typically, we collect information from health and care organisations providing your care and would advise contacting them directly for a more complete record of your care or treatment. We do not hold your whole medical or care record.
If you would like to request a copy of your personal data that Secure Care UK is processing then you will need to complete a subject access request. Please email [email protected] and place “Subject Access Request” in the title of the email.
Following your request, we may write back to you within the 30-day timeframe to request you to narrow or modify your requirements. This may also result in an extension of a further 40 days whilst we examine your request. Some information requests may fall under the Freedom of Information Act in which case if the request is significant it may be appropriate to charge for the time to complete the report.