PROUD

Patient First

We place the patient at the centre of all of our decisions, this is our first value and our most important. If we remember nothing else “Patient First” is a fantastic guide to behaviour. If in doubt think of what is right for the patient!

Respect

To be truly empathetic and supportive of one another required us to take time to listen and learn from one another to value diversity in opinion and culture and to see these things as a strength

Openness

We place the patient at the centre of all of our decisions, this is our first value and our most important. If we remember nothing else “Patient First” is a fantastic guide to behaviour. If in doubt think of what is right for the patient!

Unity

If we work as individuals we massively limit the good we can do and what we can achieve. For the safety of our crew and patients and to achieve great care we need to work together and support one another.

Determination

Working in secure patient transport is not easy and doing what is right requires tenacity and bravery. We work together with purpose and conviction to get the right results

OPENNESS

RESPECT

PATIENT FIRST

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UNITY

DETERMINATION

Secure Care UK

Our crews are highly experienced in transferring acute and forensic mental health patients as well as patients with learning difficulties, dementia, autistic spectrum, challenging behavior and older adult care. Our clients range from individuals to private hospitals, prisons, police custody suites and NHS Trusts.

Our patients are the number one priority and we take this priority very seriously. Our goal is to offer the safest and most secure transport for mental health patients in the country, whilst ensuring at all times our patients are treated with dignity and respect.

We have the expertise and experience to handle all mental health situations.

Our Story

In 2012 we identified the need for a reliable, responsive and capable service that could give real support to service users being detained or liable to be detained under the mental health act.

Acquiring our CQC registration

September 2013 was the beginning of the Secure Care UK journey. Issued with our CQC registration we were prepared and set to deliver real person centric care to the industry.

Our first Fleet

After receiving the great news about our registration, we started to work with various NHS trusts and private providers. To make this happen we needed the vehicles…

Our first Contract

After demonstrating to providers the quality, patient focused service we provide. We landed our first contract in 2014 with Sussex Partnership NHS trust. Since then we have grown from strength to strength winning various contracts including Solent NHS Trust, Birmingham and Solihull NHS Trust and many more….

Award Winning Service

In October 2016, we were nominated and won Health Care Provider of the year 2016 at the APEX Secure Awards ceremony in Coventry, this was an amazing achievement for us as a company and also for providers as it demonstrates that our service and core values shine through.  

The new fleet arrived 

November 2016 was the arrival of the new fleet of vehicles ensuring patient comfort, reliability and a better image for Secure Care UK heading into 2017!!