Secure patient transport specialists
Caring hearts, calm heads.
We carry out over 8,000 secure mental health patient transfers a year. Safe, dignified, patient-first care, across the UK, 24 hours a day.
8000+
secure transfers a year
24 / 7
control room
30+
vehicles
CQC
registered since 2013
ISO 9001
certified quality management
ISO 14001
environmental management
ACT
RRN certified training provider
PSIRF
incident framework since 2021
Veteran Aware
armed forces covenant employer
Both registered sites rated Good by the CQC
Welcome to Secure Care UK
Mental health patient transport specialists
Secure Care UK undertake over 8,000 secure mental health patient care episodes a year, supporting patients who need transfer over short, medium or longer distances or care under s136.
We operate a control room 24 hours a day, 7 days a week to ensure we provide support for our colleagues and clients at all times. Our risk assessments are designed to ensure we provide the right support for each patient.
What we do
Our services
Secure Transfers
Safe, dignified journeys between hospitals, placements and home.
Section 135 and 136
Supporting police and local authorities, releasing officers quickly.
Bed Watches
Trained support for patients in hospital, freeing up ward staff.
Community Assessments
Support for Mental Health Act assessments, with transport on hand.
Court of Protection
Carefully planned moves for people who lack capacity.
Patient Discharges
Calm, planned journeys home or to step-down care.
Appointments
Taking patients to appointments such as ECT, and waiting with them.
Training
Certified restraint reduction training from experienced trainers.
What our clients say
Trusted by the people we work with
100% of respondents to our feedback survey rated their experience as “Very Good” or “Exceptional”.
“The whole team were exceptional with this lady, who needed things to be done in a certain way and given time. They displayed kindness, empathy and compassion — it really helped make the admission process much less distressing than it could have been. Cannot thank them enough.”
NHS mental health team — patient transfer
“The team were extremely caring, kind and professional. They were patient with the person and used excellent skill to reduce his distress and agitation. I am incredibly grateful for the compassionate way they handled a situation which very nearly required police involvement.”
Approved Mental Health Professional (AMHP)
“The staff were brilliant with me — they treated me with dignity and respect. I felt like I was in good hands.”
Service user feedback
Latest news
From Secure Care UK
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Recruitment open day at our Taunton base – Monday 9 November
Come and meet us at our Taunton base in Ilton, near Ilminster, on Monday…
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New electric vehicle joins our growing fleet
We’re pleased to welcome the latest addition to our specialist fleet – the first…
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Welcome to our new website
Welcome to the new Secure Care UK website — rebuilt from the ground up…
Need secure patient transport?
Our control room is open 24 hours a day, every day of the year.
To make a booking, call our 24/7 control room on 0203 598 5938.