Secure mental health patient transport – rated Good by the CQC

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Who we are, in one minute

A short film about Secure Care UK and the patients we care for.

1 minute. The film has sound – a full transcript is below.

About this film

Secure Care UK is a specialist secure mental health patient transport service. Our control room is open day and night, and our crews are trained to listen, calm and de-escalate – treating every patient as a person, with dignity and respect.

We support transfers and discharges, Section 135 and 136, community assessments, bed watches and the Court of Protection, making more than 8,000 secure journeys a year.

Read the transcript

Some journeys matter more than most. When someone in a mental health crisis needs to travel safely, every detail matters. At Secure Care UK, someone is always there.

Day or night, our control room is ready. Our specialist crews are trained to listen, to calm, and to de-escalate, treating every patient as a person, with dignity and respect. From transfers and discharges, to Section 135 and 136 support, community assessments, bed watches and Court of Protection, we make more than 8,000 secure journeys every year.

And both of our registered sites are rated Good by the CQC. Patient first, respect, openness, unity, and determination. We’re proud of every journey. Secure Care UK. Caring hearts, calm heads.

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