Our recruitment film

Some journeys matter more than most. At Secure Care UK, we’re looking for people with caring hearts and calm heads. Could that be you? We’re a specialist mental health patient transport service.

When someone in a mental health crisis needs to travel safely, NHS trusts, police forces, and local authorities call on us. Our control room is open day and night every day of the year. From eleven bases across the country, we make more than 8,000 secure journeys every year, and both of our registered sites are rated Good by the CQC.

This is so much more than a driving job. You’ll support people through some of the hardest moments of their lives. Our crews are trained to listen, to calm, and to de-escalate, treating every patient as a person with compassion, dignity, and respect.

No two days are the same. You could be transferring a patient between hospitals, supporting police and mental health professionals with Section 135 and 136 work, standing by at a community assessment in someone’s home, providing a bed watch on a busy ward, or escorting someone to court or to an appointment.

You’ll work in a crew of two or more, taking turns to drive and to sit with the patient. Our vehicles are built for safe, dignified journeys, and most journeys go without any restraint at all.

So what could your day look like? You’ll start your shift by checking your vehicle and equipment. Then our control room sends you to your next job, or you’re on standby, ready to go. On the road, your focus is the patient, keeping them safe, comfortable, and reassured.

Then you finish up knowing you’ve made a real difference. Many of our hubs work a four on, four off rota. You don’t need experience to start. For many of our roles, if you have a caring and security-focused mindset, we’ll train the rest.

You’ll begin with an induction and shadow shifts alongside experienced crews, plus five days of certified training in de-escalation, safe physical intervention, and first aid. Our training is certified by ACT against the Restraint Reduction Network training standards, and it’s delivered by trainers who know the job first-hand.

And you’ll keep learning with annual refreshers, online learning, and nationally recognised apprenticeships. You don’t need to be the loudest person in the room to make a difference. We look for people who are considerate and notice when someone is struggling.

Accountable, open to learning and honest about mistakes. Respectful, listening before giving their view, and full of empathy, caring for everyone with compassion. For our crew roles, you’ll need a full UK manual driving licence.

Our control room roles don’t need one. Everything we do is guided by our PROUD values: patient first, respect, openness, unity, and determination. In return, we’ll look after you.

From day one, you can get a Blue Light Card, and our Employee Assistance Programme is there whenever you need it. There’s a company pension and a health care cash plan after probation, with help towards things like dental, optical, and physio costs.

Your uniform and PPE are provided. There’s extra annual leave after two years and enhanced pay for Place of Safety and bed watch work, plus Wagestream and a bonus when you refer a friend. And there’s room to grow.

From mental health transport assistant to team leader to deputy care operations manager, and then on to excellence manager or area care operations manager. Some people move across to our control room, our quality team, or other specialist roles, and we offer apprenticeships to help you get there.

We’re hiring across the country for mental health transport assistants, team leaders, deputy managers, and patient transport coordinators in our control room. Pay and shift patterns vary from hub to hub, so ask our team about the roles near you.

We’re also a proud Veteran Aware employer. If you’ve served, we’d love to hear from you. Ready to join us? Scan the code to apply in minutes or visit securecareuk.co.uk, or simply come and talk to us today.

Secure Care UK. Caring hearts, calm heads.