Careers at our Taunton base
We’re recruiting Mental Health Transport Assistants at our base in Ilton, near Ilminster in Somerset. Full training is provided.
Recruitment open day – all are welcome
Come and meet us on Monday 9 November
When
Monday 9 November 2026
11:00am to 3:30pm – drop in at any time
Where
Our Taunton base
Unit 42, Ilton Business Park
Ilton, Ilminster TA19 9DU
How to find us
Find out more about a career with Secure Care UK. It’s a great chance to meet the team, ask questions and see what the role involves. On the day you can:
- Have a tour of the base
- Meet the teams
- Look round our vehicles
- Find out about the job and what it involves
- If you’re interested, fill in an application form and get the ball rolling
Already have an enhanced DBS? Please bring it with you – it will make the process quicker. Tea, coffee, cake and biscuits will be provided.
To let us know you’re coming, or for help finding us, email Danielle Jones (Excellence Manager) or Adele Pitman (Deputy Care Operations Manager).
The difference you make
More than just driving
As a Mental Health Transport Assistant (MHTA) you’ll support people during some of the most difficult moments of their lives. Working from our Taunton base, you’ll care for people as they move between hospitals, go to appointments or are taken somewhere safe.
Compassion
A calm, reassuring presence when someone needs it most.
Dignity
Respect in every interaction, on every journey.
Safety
Careful, professional support for patients and colleagues.
No two days are the same
A varied role, with patients at the heart of every journey. Your work could include:
- Hospital transfers – between hospitals and mental health units
- Community work – supporting Mental Health Act assessments and Section 135 conveyances
- Court and prison escorts – safe, dignified support in custodial settings
- Planned appointments – helping patients get to appointments and assessments, and back
The practical stuff
The details that matter
£29,505.60
Annual pay, full time
4 on / 4 off
Rolling rota
10:30 to 23:00
Shift hours, with a 30-minute unpaid break
29 days
Annual leave, including bank holidays
What could your day look like?
Every shift is different, but this is the general rhythm:
- 10:30 – start your shift
- Check – vehicle and equipment checks
- Next – your first job, or standby until one comes in
- On the road – supporting patients on their journeys
- 23:00 – finish up
Training and support
We’ll show you the ropes
You’ll receive structured training before you work independently.
- 1 day – induction
- 4 shifts – shadowing an experienced crew
- 5 days – full training
- Plus – restraint reduction (RRN) training, e-learning and annual refreshers
Who thrives here?
Bring your best self
You don’t need to be the loudest person in the room to make a difference. We look for:
- Kindness and empathy
- Clear communication
- Calm under pressure
- Teamwork and resilience
- Professionalism
A role with benefits
Support for your wellbeing, your development and your future.
- Blue Light Card – everyday discounts
- Workplace pension – planning for the future
- Employee Assistance Programme – support when you need it
- Healthcare cash plan – help with eligible health costs
- Career progression – opportunities to develop and move up
The vehicles
Built for safe, dignified journeys
Most journeys go without any restraint. Our safe areas are there for when they’re really needed.
Unit 42, Ilton Business Park, Ilton, Ilminster TA19 9DU
How to find us
The base can be tricky to find. Sat navs only get you as far as the entrance to the business park, so follow the steps below from there.
- Set your sat nav to Ilton Business Park and turn off Church Road into the park.
- Drive straight on for about 200 metres. Magnum Vehicle Solutions is set back on your left, with a long row of units on your right.
- At the end of the long row of units, turn right.
- Follow the lane to the end (about 100 metres). Phelsuma Farm is on your right. Drive through into the large gravel yard.
- Secure Care UK is the end unit, on the right of the building at the far end of the yard. You can drive right up to it.
Ready to join us?
Apply for the Mental Health Transport Assistant role at our Taunton base using our short online form – or come and see us at the open day first.
Patient first · Respect · Openness · Unity · Determination
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