Lead our Lincoln crews delivering safe, dignified mental health patient transport – a management role with real purpose for an experienced leader in healthcare or secure services.
Pay: from £31,893.60 a year · Contract: Full-time · Reports to: Area Care Operations Manager
About the role
You’ll act as a role model for quality care – leading, mentoring and supporting your team to deliver safe, respectful, person-centred mental health transport, staying calm under pressure and managing operational performance day to day.
What you’ll be doing
- Leading and coaching crews to deliver safe, effective care across hospital transfers, Section 135 extractions, community assessments, bed watch and place-of-safety work
- Monitoring compliance with health and safety and company protocols
- Managing rotas, vehicle readiness and resource allocation
- Supporting recruitment, onboarding and retention
- Acting as first point of contact for operational escalations and accurate data reporting
What you’ll need
- Prior leadership or supervisory experience in healthcare, security, emergency services or a related field
- Strong communication and coaching skills; calm under pressure and passionate about quality patient care
- Confident using IT systems for scheduling, reporting and communication
- Full UK manual driving licence (required); 12 months’ driving experience preferred
Training and benefits
- Full induction plus leadership development and career progression
- Company pension, refer-a-friend bonus and Health Care Cash Plan after probation
- Blue Light Card eligibility, Employee Assistance Programme from day one, Wagestream, full uniform and enhanced PPE
- 4 on / 4 off shift pattern
