Full name: Jonathan Mills
Job Title: Registered Manager
Hobbies: Enjoys hiking, bird watching, sci-fi & fantasy movies/TV/books and is a big fan of Crystal Palace Football Club
Personal statement: I have been working for Secure Care for over six months and can honestly say that I have never worked in such a dynamic and varied organisation where no two days are the same. I am constantly amazed by the hard work and the care our staff provide to people in crisis and am genuinely proud of my contribution to helping this company change and grow into the future and become the standard bearer in the industry which I know it can be.
Professional statement: Customer-focused professional with over 20 years’ experience leading contact centres in financial services and the travel industry. Pro-active, confident and analytical, I have wide-ranging people management skills with excellent knowledge of current industry trends and regulatory requirements.
Secure Care UK – March 2019 to present – Regional Manager
Tourico Holidays – April 2016 to October 2018 – European Operations Manager
Fidelity Worldwide Investments – November 2005 – August 2015 – Client Services Manager